Technical Services
Maximizing Uptime, Ensuring Performance
Our nationwide network of certified service engineers is dedicated to keeping your G Gaiter systems running reliably, so you can focus on your patients.
*(Subject to part availability)
Our Commitment
Your investment in Genrobotics technology is the beginning of a long-term partnership. Our Technical Services team is committed to protecting that investment by ensuring your equipment operates safely and effectively throughout its lifespan. We understand that device uptime is critical to your clinical and business success, and our services are designed to provide you with complete peace of mind.
Your investment in Genrobotics technology is the beginning of a long-term partnership. Our Technical Services team is committed to protecting that investment by ensuring your equipment operates safely and effectively throughout its lifespan. We understand that device uptime is critical to your clinical and business success, and our services are designed to provide you with complete peace of mind.
Our Commitment
Your investment in Genrobotics technology is the beginning of a long-term partnership. Our Technical Services team is committed to protecting that investment by ensuring your equipment operates safely and effectively throughout its lifespan. We understand that device uptime is critical to your clinical and business success, and our services are designed to provide you with complete peace of mind.
How We Support You
Our certified engineers are dispatched to your facility to diagnose and resolve technical issues quickly and efficiently.
Scheduled inspections and servicing to ensure optimal performance, prevent unexpected issues, and extend the lifespan of your equipment.
Direct access to our technical experts for immediate troubleshooting, software assistance, and operational questions.
We maintain a comprehensive inventory of genuine parts to ensure fast replacements and maintain the integrity of your device.
Protect Your Investment
Choose the level of support that best fits your facility's needs and budget, ensuring your robotic systems are always ready to perform.
Choose the level of support that best fits your facility's needs and budget, ensuring your robotic systems are always ready to perform.
Our all-inclusive plan for complete peace of mind. This premium contract covers everything—labor and genuine spare parts—ensuring predictable costs and maximum device uptime.